In Protel front office, you can only search a cancelled (or No Show) reservation if it is in the future.
Once EOD has passed and the reservations have been moved to stobuch, you can no longer search for a past cancelled or No Show reservation.
The accompanying ckit provides this functionality through Add Ons.
The ckit is run from the Add Ons menu in Protel front office.
The ckit needs to be modified to include the ability to search through the below fields
CRS Reservation Number
1.1.33rd Party CRS Reservation Number
The 3rd Party CRS Number is a new function in protel IDS that allow that have the 3rd party reservation number (i.e. from OTA) to be added in the reservation.
This field is a custom UDF field that is setup within the reservation
126.96.36.199 Identifying the UDF field to Search
The UDF field could be called different things in different system and hence we need to define a clear code to match the UDF to, to enable the search to be carried out.
The field should be configured in the User Definable fields in the following manner
The field can then be seen in the reservation in this location in the navigator
188.8.131.52Meta Data Table
The information can be found in the Metadata table using the xkey ota
The key is referenced from the metadata.ref to the stobuch.buchnr
1.1.4Search Fields in Stobuch
|3||CRS Reservation Number||Stobuch||String1||Varchar(20)|
|4||IDS/CRS Number – It is not known if this is actually used, but is being added that it may be used in the future||Stobuch||Crsnumber||Varchar(50)|
|6||OTA Field||Metadata xkey=ota||Data||Varchar(7000)|
In some fields within protel an exact match is required to identify the respective number. The ckit should allow you to search for a code/number regardless of the upper or lower case definition of the field
The ckit should allow for partial search with the use of the ‘%’
i.e if %Rich was searched for in the last name field then you would receive reservations for