How do I clear my cash register Imbalances?

This article guides you through clearing cash register imbalances. N.B. You will need System Data access to complete this task.

Identify the relevant Cash register

Identify the relevant Cash register

Open System Data and go to Bookkeeping > Cash Register

Open System Data and go to Bookkeeping > Cash Register

Double Left Click on the Cash Register

Double Left Click on the Cash Register

Delete Margins and Float Amounts (Floats can be added back once the margins are clear)

Delete Margins and Float Amounts (Floats can be added back once the margins are clear)

Press 'Use' once all margins are zero

Press 'Use' once all margins are zero

Open Cash Register in Front Office

Open Cash Register in Front Office

Margins are no longer present and the float amount has become the margin

Enter the same amounts into the Counted and Cash Out column as displayed in the Start float column

Enter the same amounts into the Counted and Cash Out column as displayed in the Start float column

Click 'Ok' to close the cash register

Click 'Ok' to close the cash register

Open Cash Register again to confirm that all margins are gone

Open Cash Register again to confirm that all margins are gone
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