How to Undo an Item and Void an Item

This article will show you how to remove an item or items from an open bill

Open the bill

Choose the bill you wish to remove the item from.

1. Highlight the item or items you wish to remove from the bill

2. Click on Undo

You can choose just one item or highlight several items.

Open the bill

Choose reason for removing item

After clicking on Undo Item you have a choice of the reason for removing the item.

This will then be reported in the back office.

Choose reason for removing item

View after Void

After the void it will show in the Audit Window with the reason for the void

View after Void
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