How to perform a Refund

This article will show you how to perform a refund for an item.

Sell the Item you wish to refund

Sell the item or items that you wish to refund

Sell the Item you wish to refund

Open Managers menu

1. Open Managers Menu

2. Click on Refund

Open Managers menu

Choose reason for the refund

After clicking refund you will be prompted with a choice of reasons for the refund.

Choose which one applies

Choose reason for the refund

Select the payment type that you wish to adjust

After choosing the reason for the refund you will be taken to the Payments screen.

1. The item/s will be shown with a - amount and the reason for the refund

2. Choose the payment type that you wish to refund to

3. Press OK to confirm the refund

Once OK is pressed it will complete the refund and log you out.

The refund and the reason for the refund will be displayed in the back office reports.

Select the payment type that you wish to adjust
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