This article will show you how to perform a refund for an item.
Choose reason for the refund
After clicking refund you will be prompted with a choice of reasons for the refund.
Choose which one applies
Select the payment type that you wish to adjust
After choosing the reason for the refund you will be taken to the Payments screen.
1. The item/s will be shown with a - amount and the reason for the refund
2. Choose the payment type that you wish to refund to
3. Press OK to confirm the refund
Once OK is pressed it will complete the refund and log you out.
The refund and the reason for the refund will be displayed in the back office reports.