How do I do a full refresh of an IDS instance?

This article shows you how to resend all rate/restrictions data from an IDS interface up to the applicable system whenever asked to do a 'Refresh' from the customer.

Starting the full data export

Starting the full data export

Open up the Protel IDS Remote exe file and right click on the instance you need to refresh. Select 'Start full data export'.

The system will now connect all rate and restriction data and send it up to the vendor. This process will take between 5 - 20 minutes, depending on the size of the customer's database.

Have more questions? Submit a request


Powered by Zendesk